"Human beings are the most important, potent and critical, resource of any organization, and yet the least understood and the worst managed of its resources" This phrase which describe the human works in the organization. Let me discuss the factors which affect the behavior of human in his profession.
Humans are an organization’s greatest assets; without them, everyday business functions such as managing cash flow, making business transactions, communicating through all forms of media, and dealing with customers could not be completed....humans and the potential they possess drive an organization. Today's organizations are continuously changing and organizational change impacts not only the business but also its employees.
However to exploit this resource it has to be managed and management of this particular resource depends on multiple factors, depending mostly on the size of the company human resource management works to ensure that employees are able to meet the organization’s goals management should maximize organizational effectiveness, human potential, individuals' capabilities, time, and talents.
The effect of globalization lately has shown the value in educating employees in competency development. The relevance of this globalization is the proficiency at which Human Resource work is conducted within an organization. Recent studies show that developing the competence level is in high demand in today’s society and therefore many companies have chosen to give its’ staff adequate opportunities to utilize their skills. In theory the basic hypothesis states that knowledge and competence within the workforce will be the key to success in the future rather than financial resources. The investment of this proficiency within the private and public sector on a short-term and long-term basis is necessary for each corporation in the future. A well functional organization has good insight in what demands a company should require and what competence the employees must have. During the 90’s many corporations faced several cut backs which resulted in the lack of inadequate training procedures regarding skill development for its employees. In this particular research, we have two unique corporations that have been studied for the importance HR work has on the competence development. Through interviews with correspondents working within the HR sector in global corporations, the results show that both companies view competence development as an important aspect of its’ respective success for the future. During the interviews both of the correspondents said that financial resources are not enough to give the employees the opportunity to develop their skills on a regular basis. Therefore the main responsibility is up to each individual to keep their respective knowledge up to date.
Human Needs And Their Fulfillment
Even though we are all different, we each have the same 6 basic human needs. These needs must be satisfied, otherwise we feel uncomfortable where we are, with our lives and ultimately with ourselves.
Defining roles and competencies
Competencies – what a person is capable of doing, rather than what they are doing – help address both behavioural and technical skills needed to define job expectations and requirements. They provide a common language and framework for those critical – but sometimes elusive – aspects of job performance and are an effective tool for communicating about performance because they help people frame expectations and goals in clear terms.
Therefore in order to experience true fulfillment and satisfaction in life, it is essential to work on fulfilling all your basic needs.
One of the major roles of a human resources department in a successful business involves a lot of observation and analysis from behind the scenes. Indeed, the intelligence of the human resources department often involves what can be likened to “crunching numbers.” Compiling complex data and metrics that follow the performance of individual employees, as the move through the workforce is an important task, which has helped human resources, work out crucial solutions to inefficiency, sagging profit margins and more.
Due to the sensitive nature of human relations and the work that human resources departments must carry out, discretion is a crucial element to this field. That’s because the management of performance can often involve tough decisions such as choosing who to let go, who to promote and who to hire. Keeping the decision making process behind closed doors is an ethical practice that breeds the least amount of contention possible.
But how are these decisions made? Nearly every employee today should be able to relate to the hiring process and the term review interviews that come with starting out and maintaining a job almost anywhere. Yet what the employee sees in these interviews is really just the tip of the iceberg in when it comes to the vast amount of work done by human resources specialists.
Indeed, performance management, message creation, job recruitment and promotion decisions take countless hours of observation and data analysis that result in the most beneficial decisions in the end. Just the 3 month review for new employees can reveal the fact that a lot of careful observation has gone into the job performance and training adaptation evaluation. This means that a human resources specialist has been taking notes and methodically charting employees’ progress in the most efficient and professional manner possible. It’s not that easy, yet the work is essential to any company’s optimized success.
Academic field of study concerned with human behavior in organizations; also called organizational psychology. It covers topics such as Motivation, Group Dynamics, leadership, organization structure, decision making, careers, conflict resolution, and Organizational Development. When this subject is taught in business schools, it is called organizational behavior; when it is taught in psychology departments, it is called organizational psychology.
The terms "corporate culture" and "organizational behavior" are sometimes used interchangeably, but in reality, there are differences between the two. Corporate culture encompasses the shared values, attitudes, standards, and beliefs and other characteristics that define an organization's operating philosophy. Organizational behavior, meanwhile, can be under-stood in some ways as the academic study of corporate culture and its various elements, as well as other important components of behavior such as organization structure and organization processes. Organizational behavior, said Gibson, Ivancevich, and Donnelly, is "the field of study that draws on theory, methods, and principles from various disciplines to learn about individual perceptions, values, learning capacities, and actions while working in groups and within the total organization; analyzing the external environment's effect on the organization and its human resources, missions, objectives, and strategies.…Effective managers know what to look for in terms of structure, process, and culture and how to under-stand what they find. Therefore, managers must develop diagnostic skills; they must be trained to identify conditions symptomatic of a problem requiring further attention. Problem indicators include declining profits, declining quantity or quality of work, increases in absenteeism or tardiness, and negative employee attitudes. Each of these problems is an issue of organizational behavior."
The role of the HR manager must parallel the needs of his or her changing organization. Successful organizations are becoming more adaptive, resilient, quick to change direction and customer-centered. Within this environment, the HR professional, who is considered necessary by line managers, is a strategic partner, an employee sponsor or advocate and a change mentor.
Strategic Partner
In today’s organizations, to guarantee their viability and ability to contribute, HR managers need to think of themselves as strategic partners. In this role, the HR person contributes to the development of and the accomplishment of the organization-wide business plan and objectives.
The HR business objectives are established to support the attainment of the overall strategic business plan and objectives. The tactical HR representative is deeply knowledgeable about the design of work systems in which people succeed and contribute. This strategic partnership impacts HR services such as the design of work positions; hiring; reward, recognition and strategic pay; performance development and appraisal systems; career and succession planning; and employee development.
Employee Advocate
As an employee sponsor or advocate, the HR manager plays an integral role in organizational success via his knowledge about and advocacy of people. This advocacy includes expertise in how to create a work environment in which people will choose to be motivated, contributing, and happy.
Fostering effective methods of goal setting, communication and empowerment through responsibility, builds employee ownership of the organization. The HR professional helps establish the organizational culture and climate in which people have the competency, concern and commitment to serve customers well.
In this role, the HR manager provides employee development opportunities, employee assistance programs, gainsharing and profit-sharing strategies, organization development interventions, due process approaches to problem solving and regularly scheduled communication opportunities.
Change Champion
The constant evaluation of the effectiveness of the organization results in the need for the HR professional to frequently champion change. Both knowledge about and the ability to execute successful change strategies make the HR professional exceptionally valued. Knowing how to link change to the strategic needs of the organization will minimize employee dissatisfaction and resistance to change.
The HR professional contributes to the organization by constantly assessing the effectiveness of the HR function. He also sponsors change in other departments and in work practices. To promote the overall success of his organization, he champions the identification of the organizational mission, vision, values, goals and action plans. Finally, he helps determine the measures that will tell his organization how well it is succeeding in all of this.
Sources:
http://www.projectsparadise.com/human-resource-competence-development/
http://www.hrvillage.com/human-resources/role.htm
http://humanresources.about.com/od/hrbasicsfaq/a/hr_role.htm
However to exploit this resource it has to be managed and management of this particular resource depends on multiple factors, depending mostly on the size of the company human resource management works to ensure that employees are able to meet the organization’s goals management should maximize organizational effectiveness, human potential, individuals' capabilities, time, and talents.
The effect of globalization lately has shown the value in educating employees in competency development. The relevance of this globalization is the proficiency at which Human Resource work is conducted within an organization. Recent studies show that developing the competence level is in high demand in today’s society and therefore many companies have chosen to give its’ staff adequate opportunities to utilize their skills. In theory the basic hypothesis states that knowledge and competence within the workforce will be the key to success in the future rather than financial resources. The investment of this proficiency within the private and public sector on a short-term and long-term basis is necessary for each corporation in the future. A well functional organization has good insight in what demands a company should require and what competence the employees must have. During the 90’s many corporations faced several cut backs which resulted in the lack of inadequate training procedures regarding skill development for its employees. In this particular research, we have two unique corporations that have been studied for the importance HR work has on the competence development. Through interviews with correspondents working within the HR sector in global corporations, the results show that both companies view competence development as an important aspect of its’ respective success for the future. During the interviews both of the correspondents said that financial resources are not enough to give the employees the opportunity to develop their skills on a regular basis. Therefore the main responsibility is up to each individual to keep their respective knowledge up to date.
Human Needs And Their Fulfillment
Even though we are all different, we each have the same 6 basic human needs. These needs must be satisfied, otherwise we feel uncomfortable where we are, with our lives and ultimately with ourselves.
Defining roles and competencies
Competencies – what a person is capable of doing, rather than what they are doing – help address both behavioural and technical skills needed to define job expectations and requirements. They provide a common language and framework for those critical – but sometimes elusive – aspects of job performance and are an effective tool for communicating about performance because they help people frame expectations and goals in clear terms.
Therefore in order to experience true fulfillment and satisfaction in life, it is essential to work on fulfilling all your basic needs.
One of the major roles of a human resources department in a successful business involves a lot of observation and analysis from behind the scenes. Indeed, the intelligence of the human resources department often involves what can be likened to “crunching numbers.” Compiling complex data and metrics that follow the performance of individual employees, as the move through the workforce is an important task, which has helped human resources, work out crucial solutions to inefficiency, sagging profit margins and more.
Due to the sensitive nature of human relations and the work that human resources departments must carry out, discretion is a crucial element to this field. That’s because the management of performance can often involve tough decisions such as choosing who to let go, who to promote and who to hire. Keeping the decision making process behind closed doors is an ethical practice that breeds the least amount of contention possible.
But how are these decisions made? Nearly every employee today should be able to relate to the hiring process and the term review interviews that come with starting out and maintaining a job almost anywhere. Yet what the employee sees in these interviews is really just the tip of the iceberg in when it comes to the vast amount of work done by human resources specialists.
Indeed, performance management, message creation, job recruitment and promotion decisions take countless hours of observation and data analysis that result in the most beneficial decisions in the end. Just the 3 month review for new employees can reveal the fact that a lot of careful observation has gone into the job performance and training adaptation evaluation. This means that a human resources specialist has been taking notes and methodically charting employees’ progress in the most efficient and professional manner possible. It’s not that easy, yet the work is essential to any company’s optimized success.
Academic field of study concerned with human behavior in organizations; also called organizational psychology. It covers topics such as Motivation, Group Dynamics, leadership, organization structure, decision making, careers, conflict resolution, and Organizational Development. When this subject is taught in business schools, it is called organizational behavior; when it is taught in psychology departments, it is called organizational psychology.
The terms "corporate culture" and "organizational behavior" are sometimes used interchangeably, but in reality, there are differences between the two. Corporate culture encompasses the shared values, attitudes, standards, and beliefs and other characteristics that define an organization's operating philosophy. Organizational behavior, meanwhile, can be under-stood in some ways as the academic study of corporate culture and its various elements, as well as other important components of behavior such as organization structure and organization processes. Organizational behavior, said Gibson, Ivancevich, and Donnelly, is "the field of study that draws on theory, methods, and principles from various disciplines to learn about individual perceptions, values, learning capacities, and actions while working in groups and within the total organization; analyzing the external environment's effect on the organization and its human resources, missions, objectives, and strategies.…Effective managers know what to look for in terms of structure, process, and culture and how to under-stand what they find. Therefore, managers must develop diagnostic skills; they must be trained to identify conditions symptomatic of a problem requiring further attention. Problem indicators include declining profits, declining quantity or quality of work, increases in absenteeism or tardiness, and negative employee attitudes. Each of these problems is an issue of organizational behavior."
The role of the HR manager must parallel the needs of his or her changing organization. Successful organizations are becoming more adaptive, resilient, quick to change direction and customer-centered. Within this environment, the HR professional, who is considered necessary by line managers, is a strategic partner, an employee sponsor or advocate and a change mentor.
Strategic Partner
In today’s organizations, to guarantee their viability and ability to contribute, HR managers need to think of themselves as strategic partners. In this role, the HR person contributes to the development of and the accomplishment of the organization-wide business plan and objectives.
The HR business objectives are established to support the attainment of the overall strategic business plan and objectives. The tactical HR representative is deeply knowledgeable about the design of work systems in which people succeed and contribute. This strategic partnership impacts HR services such as the design of work positions; hiring; reward, recognition and strategic pay; performance development and appraisal systems; career and succession planning; and employee development.
Employee Advocate
As an employee sponsor or advocate, the HR manager plays an integral role in organizational success via his knowledge about and advocacy of people. This advocacy includes expertise in how to create a work environment in which people will choose to be motivated, contributing, and happy.
Fostering effective methods of goal setting, communication and empowerment through responsibility, builds employee ownership of the organization. The HR professional helps establish the organizational culture and climate in which people have the competency, concern and commitment to serve customers well.
In this role, the HR manager provides employee development opportunities, employee assistance programs, gainsharing and profit-sharing strategies, organization development interventions, due process approaches to problem solving and regularly scheduled communication opportunities.
Change Champion
The constant evaluation of the effectiveness of the organization results in the need for the HR professional to frequently champion change. Both knowledge about and the ability to execute successful change strategies make the HR professional exceptionally valued. Knowing how to link change to the strategic needs of the organization will minimize employee dissatisfaction and resistance to change.
The HR professional contributes to the organization by constantly assessing the effectiveness of the HR function. He also sponsors change in other departments and in work practices. To promote the overall success of his organization, he champions the identification of the organizational mission, vision, values, goals and action plans. Finally, he helps determine the measures that will tell his organization how well it is succeeding in all of this.
Sources:
http://www.projectsparadise.com/human-resource-competence-development/
http://www.hrvillage.com/human-resources/role.htm
http://humanresources.about.com/od/hrbasicsfaq/a/hr_role.htm
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